Good to know

Other Details to Note

1. All the rules and instructions for the house will be printed out for you and lying on the dining table when you arrive. 2. We have an excellent manager/cleaner who can call a plumber, electrician etc. in case of emergency. He will also provide extra cleaning, shovel snow, salt ice, and provide airport transport for an extra fee. You will find his contact details in the instructions. We have a four-night minimum policy. 3. The hot tub is set up for you one day before your visit. Fees included. 4. WATER is incredibly expensive here! Please please please be mindful of your water usage. 5. Yes, we have mice and packrats in the area. It is essential not to leave crumbs, open food bags or food particles lying around. (We haven't seen a mouse in over two years!). DAMAGE INSURANCE ★  We know that things might get damaged or broken by accident. If such an unfortunate event occurs, please relax as Opuluxe provides guests with up to $1,500 in coverage for damages to the property, furnishings, or fixtures during their stay. Please let us know as soon as there are damages, and we can get it taken care of by filing a claim after you check-out. PETS We allow up to 2 dogs. $60 extra cleaning fee per dog. Dog blankets, bowls, and a leash are provided in the closet in RAFIKI bedroom. CLEANING The house will be cleaned when guests check out at 11am and before next guests check in at 4pm. Please leave punctually so that the cleaning team can move in. ACCESS The front door and the door to the casita office have key-free coded locks. You will be provided with the code upon booking.